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Posts Tagged ‘return policy’

Buyer Beware: Bricks in the Box

There’s a problem in retail circles known as the Brick-in-the-box return. The scam involves taking a legitimate item out of a package and replacing it with something else to fill out the package. The scam then works in one of two ways:

The scammer relies on employee oversight/negligence and re-packs and re-tapes the box so it [...]